Shipping policy
Processing time
All orders are packed and posted from our Queensland warehouse within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day. During sales, new releases and the Christmas rush, processing can take a little longer.
Shipping rates and delivery estimates
We ship with Australia Post. Shipping is calculated at checkout based on your order's weight and where it's going.
- Standard (Parcel Post): 2–7 business days from dispatch
- Express Post: 1–3 business days from dispatch
- International: 7–21 business days from dispatch (customs delays may occur)
Regional and remote areas can take a few days longer.
Free shipping
Free standard shipping on Australian orders over $250. This doesn't include Express Post or international orders, and it isn't available during our Black Friday sale.
Order tracking
Once your order is dispatched, you'll receive a tracking number by email or SMS so you can follow your parcel.
Delivery issues
If your parcel is delayed or missing, contact us at info@countrytruckercaps.com and we'll work with Australia Post to sort it out as quickly as possible.
Shipping locations
We ship Australia-wide and to most international destinations. Some remote or restricted areas may have limited service.
Questions?
Contact us any time at info@countrytruckercaps.com